Terms of Service

Effective as of October 1, 2025.

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Vesta Intelligence Limited (“Company,” “we,” “our,” or “us”), a company registered in England and Wales (Company No. 16731898). These Terms govern your access to and use of the website, platform, reports, and services available at askvesta.com (the “Service”). By accessing or using the Service, you acknowledge that you have read, understood, and agreed to these Terms, together with our Privacy Policy and Legal Disclaimer, which are incorporated herein by reference.

1. Eligibility

You must be at least 18 years of age and legally capable of entering into binding contracts to use the Service.

2. Nature of the Service

The Service generates neighborhood and property-related reports and insights using third-party data sources and artificial intelligence. The Service is provided strictly for informational purposes and does not constitute investment, financial, legal, tax, or other professional advice. Enterprise offerings are governed by a separate negotiated contract that supersedes these Terms where inconsistent.

3. Data Accuracy and Limitations

The Service relies on third-party data providers and AI-generated outputs. We do not control or guarantee the accuracy, completeness, timeliness, or reliability of such data. Reports may contain inaccuracies, omissions, or outdated information. You assume all risks associated with reliance on any outputs from the Service and should independently verify critical information.

4. Plans, Pricing, and Payment

All fees are denominated in United States Dollars (USD) and must be paid in advance through our designated payment processor. Pricing is subject to change at our discretion.

Essential Plan

  • Price: $50 per report
  • Allowance: One report per purchase
  • Billing: Pay-per-use
  • Renewal: Not applicable
  • Cancellation: Not applicable once purchased

Professional Plans

Professional plans include a maximum of twenty-five (25) reports per month. Unused reports do not roll over.

Monthly Plan

  • Price: $200 per month
  • Billing: Charged monthly in advance
  • Renewal: Automatically renews each month unless cancelled before the next billing date
  • Cancellation: May be cancelled at any time; access continues through the end of the paid month

Annual Plan

  • Price: $1,500 per year
  • Billing: Charged annually in advance
  • Renewal: Automatically renews each year unless cancelled before the next billing date
  • Cancellation: May be cancelled at any time; access continues through the end of the paid annual term

Enterprise Plan

  • Price: Custom pricing under a separate written agreement
  • Billing, allowances, renewal, and cancellation are governed by the Enterprise contract
  • The Enterprise contract prevails over these Terms where inconsistent

Refunds

A 30-day money-back guarantee applies to Essential purchases, the first purchase of a Professional Monthly plan, and the first purchase of a Professional Annual plan. Refund requests must be submitted in writing to contact@askvesta.com within thirty (30) days of the original purchase date. Enterprise contracts are not eligible for this guarantee.

5. Intellectual Property

All rights, title, and interest in and to the Service—including software, visual design, data presentation, and branding—are owned by or licensed to the Company. We grant you a limited, non-exclusive, non-transferable license to access and use the Service solely for your internal business or personal purposes, subject to these Terms.

6. User Obligations

You agree not to use the Service for unlawful purposes, resell or redistribute reports without express written permission, interfere with the Service’s operation, or attempt to reverse engineer, decompile, or disassemble any part of the platform.

7. Disclaimers and Limitation of Liability

Refer to our Legal Disclaimer, which is incorporated into these Terms. To the maximum extent permitted by law, the Company disclaims liability for damages of any kind (direct, indirect, incidental, consequential, or otherwise) arising from your use of or reliance on the Service. The Company’s total liability shall not exceed the fees you paid in the twelve (12) months preceding the event giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless the Company, its affiliates, officers, directors, employees, and contractors from all claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising from your use of the Service or your breach of these Terms.

9. Force Majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, pandemics, cyberattacks, acts of government, telecommunications failures, or disruptions to third-party services.

10. FCRA Exclusion

The Service is not a consumer reporting agency and does not provide consumer reports as defined under the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.). Reports may not be used for credit, insurance, employment, housing, or any other purpose regulated by the FCRA.

11. Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, the Service, or their subject matter or formation.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if you breach these Terms or engage in conduct that we believe may harm the Service or other users.

13. Entire Agreement

These Terms, together with the Privacy Policy and Legal Disclaimer, constitute the entire agreement between you and the Company, except where superseded by an Enterprise contract.

14. Contact

Vesta Intelligence Limited

Email: contact@askvesta.com